Installation and Training

Building networks includes the professional installation of all systems requested in a turn-key offering, including all UCS™ 2900  and UCS 3900 hardware and HorizON Software. To maximize the benefits of the automated connectivity solutions, the installation process includes full diagnostics of the systems and network infrastructure to ensure optimal performance. In addition, HorizON database configuration support and attached device configuration set up are available to help users start with simple point-and-click operation. Turn-key project management helps users outsource the entire effort, when needed.

An ONPATH complete site survey includes:

• Install and power-up of system(s)
• System and network diagnostic testing
• Overview of HorizON software and 2900 and 3900 hardware platforms
  • System configuration and troubleshooting
  • Defining ports and devices
  • Creating user ids and assigning security classes
  • Building “groups” and test plans
• Turnover of tested system, documentation set and PC console to customer

Download the Technical Service and Support Datasheet

Around-the-Clock Technical Support

For help with technical issues, call OnPATH Technologies toll-free at 877.468.5784.